There is no law that requires a merchant to refund money. Refunds are subject to the established store refund policy at the time of purchase, unless the product purchased is found to be unfit for the purpose of which it was intended. A customer changing their mind after purchase, deciding they dislike a style, color, or fit, for example, is not the fault of the merchant and the merchant generally cannot be held responsible.
FootPain markets, merchandises, and sells Wash and Wear Products. These are bacteria sensitive items. We will not issue a refund for any purchase. We will offer an exchange.
In addition, Free Pairs are given out at Tradeshows, Fairs, Festivals in the 100,000’s each year. There is no way to track what would be a refund or not.